We completely understand that things occur out of the blue and we do our best to work with you. Baked goods often take days to complete, with that being said you may cancel 7 days prior to your event and receive a FULL refund. Anything less than 7 days will be subject to having a portion refunded as work may have already began on the items ordered.
Please email us at INFO@COCOABERRY.CA or call us at 289-597-0874 to discuss further.